Privacy Policy
1jxl Data Protection

01 Introduction

This Privacy Policy ("Policy") describes how 1jxl ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the 1jxl online casino and sports betting platform available at 1jxl.net and all associated mobile interfaces.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC). It is also consistent with internationally recognized data protection principles including purpose limitation, data minimization, transparency, and accountability.

By registering a 1jxl account, depositing funds, placing a wager, or otherwise using the 1jxl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must stop using the 1jxl platform immediately.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information collected through the 1jxl platform is:

Our appointed Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy, managing data rights requests, and acting as the primary point of contact for the National Privacy Commission on data privacy matters.

03 Personal Data We Collect

1jxl collects personal data across several categories depending on your level of engagement with the platform. The table below summarizes the categories of data we collect and representative examples of each:

04 How We Collect Your Data

1jxl collects personal data through the following methods:

4.1 Data You Provide Directly

When you register a 1jxl account, you voluntarily provide identity and contact information. When you make a deposit or withdrawal, you provide financial data. When you submit a KYC verification document, you provide sensitive personal information. When you contact our support team, you provide communications data.

4.2 Data Collected Automatically

When you visit the 1jxl website or use the mobile platform, technical data and behavioral data are collected automatically via server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on the 1jxl platform. See Section 8 for full details on our use of cookies.

4.3 Data from Third Parties

1jxl may receive data about you from third parties in limited circumstances, including:

• Payment processors (GCash, Maya, BPI, BDO, Metrobank, Coins.ph) confirming transaction status;
• Identity verification service providers confirming the authenticity of KYC documents;
• Fraud prevention and anti-money laundering (AML) screening services;
• Our game software providers, who may transmit session data necessary for game resolution and dispute management.

05 Lawful Basis for Processing

Under the Data Privacy Act of 2012, every data processing activity must have a documented lawful basis. 1jxl relies on the following lawful bases:

06 How We Use Your Personal Data

1jxl uses your personal data for the following purposes:

6.1 Account Management & Platform Operations

We use your identity and contact data to create and manage your 1jxl account, authenticate your logins, process your deposits and withdrawals, and maintain your gaming history. This is the core operational use of your data without which the 1jxl service cannot function.

6.2 Identity Verification & Compliance

We use your KYC documents and financial data to verify your identity, confirm that you meet the 21+ age requirement, and satisfy our anti-money laundering (AML) obligations under Philippine law. This processing is legally required and cannot be waived.

6.3 Fraud Prevention & Security

We use technical data, behavioral data, and gaming activity data to detect and prevent fraudulent activity, unauthorized account access, multi-accounting, bonus abuse, and money laundering. This protects both 1jxl and the wider player community from bad actors.

6.4 Responsible Gaming

We use your gaming activity data and responsible gaming settings data to monitor for signs of problem gambling, enforce self-imposed limits, apply cooling-off periods, and deliver responsible gaming interventions where warranted. This processing is both a legal obligation and a core ethical commitment of 1jxl.

6.5 Customer Support

We use your communications data to handle your support queries, complaints, and escalations. Support interaction records are retained to enable continuity of service and to improve support quality over time.

6.6 Marketing Communications (With Consent)

Where you have explicitly consented, we use your contact data to send you information about 1jxl promotions, new game releases, loyalty rewards, and platform updates. You may opt out of marketing communications at any time through your account settings or by contacting [email protected].

6.7 Platform Improvement & Analytics

We use aggregated and anonymized behavioral data to understand how players use the 1jxl platform, which features are most valued, and where user experience improvements can be made. Analytics data used for this purpose does not identify you personally.

07 Data Sharing & Disclosure

1jxl does not sell your personal data. We share your data only in the following limited circumstances:

7.1 Service Providers & Technology Partners

We share personal data with carefully vetted third-party service providers who process data on our behalf under binding data processing agreements. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, Coins.ph), identity verification providers, game software suppliers, cloud infrastructure providers, and fraud prevention services. All service providers are contractually prohibited from using your data for any purpose beyond the specific service they provide to 1jxl.

7.2 Regulatory & Law Enforcement Authorities

1jxl may be required by law, regulation, court order, or government authority to disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or anti-money laundering authorities. In such cases, we will disclose only the minimum amount of data legally required and, where permitted, notify you of such disclosure.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a significant part of 1jxl's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to any data handover.

7.4 Protection of Rights

We may share data with legal counsel, fraud investigators, or other parties where necessary to protect the legal rights, property, or safety of 1jxl, our players, or the public — including in connection with the investigation of prohibited conduct as described in our Terms & Conditions.

08 Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the 1jxl website. They enable the platform to recognize your device on return visits, maintain your session, remember your preferences, and collect analytical data about platform usage.

8.2 Types of Cookies We Use

8.3 Managing Cookies

You can manage non-essential cookies through the cookie preference panel accessible from the 1jxl website footer. You may also configure your browser to block or delete cookies, though disabling strictly necessary cookies will prevent you from logging into your 1jxl account. 1jxl does not use cookies to track your activity on external websites.

09 Data Retention

1jxl retains personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with you.

10 Data Security

1jxl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• Encryption in Transit: All data transmitted between your device and 1jxl servers is encrypted using TLS 1.2 or higher (HTTPS);
• Encryption at Rest: Sensitive personal data and financial records stored on 1jxl servers are encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All internal access is logged and subject to regular audits;
• Two-Factor Authentication: Administrative access to systems containing personal data requires multi-factor authentication;
• Penetration Testing: 1jxl commissions regular third-party security assessments and penetration tests of its platform infrastructure;
• Staff Training: All 1jxl employees who handle personal data receive regular data privacy training;
• Incident Response: 1jxl maintains a documented data breach incident response plan that meets NPC notification requirements.

11 Your Data Rights Under Philippine Law

The Data Privacy Act of 2012 grants you the following rights in relation to your personal data held by 1jxl:

11.1 Right to Be Informed

You have the right to be informed about what personal data 1jxl collects about you, how it is used, and who it is shared with. This Privacy Policy is the primary vehicle through which we fulfill this right.

11.2 Right of Access

You have the right to request a copy of the personal data that 1jxl holds about you, including information about how it is being processed. We will provide this information within fifteen (15) business days of a verified request.

11.3 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Many details (such as contact information) can be updated directly through your account settings. For corrections to identity data, contact our DPO.

11.4 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected for, where you have withdrawn consent, or where processing is unlawful. Note that certain data must be retained to comply with legal obligations (AML records, KYC documents) and cannot be erased upon request during the applicable statutory retention period.

11.5 Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to marketing communications, we will cease processing your data for that purpose immediately.

11.6 Right to Data Portability

You have the right to receive a copy of personal data you have provided to 1jxl in a structured, commonly used, machine-readable format (such as CSV), so that you can transfer it to another service provider where technically feasible.

11.7 Right to Lodge a Complaint

If you believe that 1jxl has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. NPC contact details are available at the official NPC website.

12 Children's Privacy

The 1jxl platform is strictly for individuals who are 21 years of age or older, in accordance with applicable Philippine gaming regulations. 1jxl does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor has registered an account or provided personal data on the 1jxl platform, please contact us immediately at [email protected]. We will investigate promptly and, if confirmed, delete the minor's account and all associated personal data without delay.

1jxl employs age verification controls at registration and reserves the right to request government-issued Philippine ID at any time to confirm a player's age. Any account found to belong to a person under 21 will be immediately suspended and referred to our responsible gaming and compliance teams.

13 Cross-Border Data Transfers

As an online platform, 1jxl may transfer personal data to third-party service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers whose servers are hosted in other jurisdictions. Where such transfers occur, 1jxl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by the Data Privacy Act of 2012, including:

• Contractual clauses in data processing agreements requiring overseas recipients to maintain equivalent data protection standards;
• Transfers only to jurisdictions that the NPC has recognized as providing adequate levels of data protection where applicable;
• Regular review of overseas service providers to confirm continued compliance with our data protection standards.

1jxl will not transfer your personal data to an overseas recipient unless we have taken all reasonable steps to ensure it will be held securely and in accordance with the principles of the Data Privacy Act.

14 Third-Party Links

The 1jxl platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to personal data collected and processed by 1jxl. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external websites you visit before submitting personal information to them.

15 Changes to This Privacy Policy

1jxl reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by:

• Posting a prominent notice on the 1jxl website;
• Sending an email notification to your registered 1jxl email address; and/or
• Displaying an in-platform notification upon your next login.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 1jxl protects your data. Your continued use of the 1jxl platform following the posting of any changes constitutes your acceptance of the updated Policy.

16 Contact Us & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1jxl, please contact us through the following channels:

When contacting the DPO, please include your registered 1jxl email address, a description of your query or request, and any relevant reference numbers. This will allow us to locate your account records and respond as efficiently as possible.